Molly is a maid working at a very ritzy hotel. Her co-workers describe her as "robotic", "standoffish", and a "weirdo". Molly has trouble reading people and situations. She stands too close to people and misinterprets sarcasm. But she loves her job and revels in the orderliness. She is the best at putting the hotel rooms she cleans "back to a state of perfection". She grieves for her dearly departed Gran and keeps her oft repeated phrases running through her mind such as what's right is right, what's done is done. Molly's unusual personality traits ensure that she lives a rather lonely existence.
Molly gets in a whole mess of trouble at work one day when she walks in on a dead body. She knows the man to be a VIP guest at the hotel and also knows that he does not seem very nice. Thus unfolds a Clue-like mystery in which Molly takes center stage. Her child-like view of people and her vulnerability lead her to be taken advantage of, and the reader finds out that Molly has unwittingly become a part of a whole dark underbelly in the hotel.
The reader is kept guessing as characters are introduced: Giselle -the trophy wife of the man who Molly found, Mr. Snow - the head manager of the hotel, Mr. Prescott - the kindly and caring doorman, Cheryl -the shifty and thieving head maid, Rodney -the handsome but oily bartender on whom Molly has a helpless crush, and Juan Manuel -the dishwasher with whom Rodney seems to be helping out. These characters amongst others come together to make an absorbing and heartfelt whodunit. Molly's invisibility as a hotel maid (along with some of her colleagues') ends up serving her well as this novel draws to its gratifying ending. This is underscored by one of Molly's beloved Gran's sayings: Everything will be okay in the end. If it's not okay, it's not the end. I loved Molly and the plot of this book and who doesn't enjoy rooting for the underdog?
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